Contact Information

Last updated: June 10, 2026

You can contact ChonkPaws for questions about quizzes, waitlist updates, products, reports, orders, refunds, privacy, or general support.

Customer Support

Email: [support@chonkpaws.com]

Please include your order number, quiz email, or relevant details so we can help you faster.

Business Information

Store Name: ChonkPaws
Website: https://chonkpaws.com
Business Name: [Your Business Legal Name]
Business Address: [Your Business Address]

Support Hours

Our usual support hours are:

Monday to Friday
9:00 AM – 6:00 PM
[Your Time Zone]

We aim to respond within 1–3 business days.

Quiz and Report Support

For quiz or report questions, please include:

• Pet name
• Email used for the quiz
• Quiz date, if available
• Order number, if you purchased a report

Product and Order Support

For product or order questions, please include:

• Order number
• Email used at checkout
• Product name
• Photos or screenshots, if relevant

Important Notice

ChonkPaws Elements content is inspired by Chinese Five Elements culture and created for fun, cultural discovery, and self-reflection. It does not provide medical, veterinary, financial, legal, or psychological advice.

For urgent health or safety concerns involving your pet, please contact a licensed veterinarian.