Contact information

You can contact ChonkPaws through the following email addresses.

General Support

support@chonkpaws.com

Use this email for:

  • General questions
  • Website questions
  • Privacy questions
  • Policy questions
  • Pet photo privacy questions
  • Brand or product questions

Order Support

orders@chonkpaws.com

Use this email for:

  • Order questions
  • Photo upload questions
  • Delivery questions
  • Revision requests
  • Refund or cancellation questions
  • Digital file issues
  • Product-related support

General Contact

contact@chonkpaws.com

Use this email for:

  • General inquiries
  • Partnership questions
  • Business inquiries
  • Non-order communication

Hello

hello@chonkpaws.com

Use this email for:

  • Friendly messages
  • Community notes
  • General brand communication

Website

https://chonkpaws.myshopify.com

Response Time

We aim to respond as soon as possible.

Response times may vary depending on message volume, order status, production workload, weekends, holidays, and time zones.

For order-related messages, please include your order number if available.